Winning in sales is no different than winning in life. If you embrace Keith's philosophy, you can certainly expect to win in…

Artful scenario spinning is a form of convergent thinking about divergent futures. It ensures that you are not always right…

Praise for The Best Service Is No Service A very sharp and practical treatise on why so many call centers and service…

The guide that defines the results required at each organizational level to sustain business success It's not enough to…

Shows how to eliminate the competition and become the lead brand in your market. This book defines the concept of brand…

Proven principles and tactics for successful selling in the expanding luxury goods market Customers of high-end products…

The Mary Kay Way: Timeless Principles from America's Greatest Woman Entrepreneur is back in print and updated to reflect…

Track Record: The first edition of Event Planning has sold over 46,500 copies. Adopted in many college and university…

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A totally updated and revised new edition of the most comprehensive, reliable guide to modern entrepreneurship For years,…

Leadership is never more crucial than when corporate survival is at stake. But the days of the tough guys are over. The…

This volume brings together the best-known and most influential articles on sensemaking in organizations by one of its most…

Spiral Dynamics reveals the hidden codes that shape human nature, create global diversities, and drive evolutionary change.…

Advance praise for Developing Products in Half the Time Second Edition New Rules, New Tools Preston G. Smith Donald G.…

Discusses contemporary issues using up-to-date British and international examples Numerical concepts are explained with…

Through its two previous editions, the Leader to Leader Institute's (formerly The Drucker Foundation) bestselling…

Updated to reflect the latest research evidence, the third edition of Effective Teamwork provides business managers with the…

Behavioural Theory of the Firm has become a classic work in organizational theory, and is one of the most significant…

This is the first book in the new partnership between Wiley and the International Institute for Learning (IIL). The new…

Eight years (and 30,000 copies) after publication Scenarios is still acknowledged as the definitive work in the scenario…

This book is written for nonprofit executives and board members who want effective design strategies that combine financial…

Business leaders recognize the need to continually align their organizations to changes in the marketplace and are seeking…

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This thoroughly revised edition of a classic book provides the latest research on facilitation and group dynamics and…

How to Become a More Effective CBT Therapist explores effective ways for therapists to move beyond competence to…

In this innovative book, renowned psychologist David Kantor applies his research and theory of structural dynamics to the…

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A fully updated, step-by-step guide for implementing COSO's Enterprise Risk Management COSO Enterprise Risk Management,…

This authoritative text provides a detailed insight into how construction companies manage their finances at both corporate…

Business Development: A Market-Oriented Perspective is designed to help enable market-oriented business developer to…

Too often, managers are sold simple solutions to complex problems. But as many soon discover, simplicity is rarely effective…

The text is a European adaptation of our current US book: Strategic Market Management, 9th Edition by David Aaker. This new…

This revised edition of a business management textbook develops an account of a company based upon insights derived from the…

By understanding how the brain works, coaches can tailor their coaching practice to be in alignment with a client s way of…

A comprehensively updated revision of a book regarded by many as one the leading and authoritative titles for practitioners,…

This new edition of this bestselling guide offers an integrated approach to process improvement that delivers quick and…

This book provides an easy-to-follow roadmap for successfully implementing the Balanced Scorecard methodology in small- and…

Based on a sound conceptual foundation yet developed to meet practical concerns, Project Risk Management has become…

Praise for Damodaran on Valuation SECOND EDITION Aswath Damodaran is simply the best valuation teacher around. If you are…